“It has been interesting to hear how people express themselves when death comes. Words fail. Some try to force words, attempting to manufacture something that will fix the mess or soothe the pain. Religious platitudes abound. I know the words are well-intended, but they rarely help. Simply being present is helpful.”

I started along a broken and bumpy road on January 28. Frankly, I knew this road was on the horizon but never wanted to travel it.

My dark journey began with a phone call. The voice was calm, but the words hit like an avalanche, throwing me into a state of shock and despair. My oldest daughter was dead. Her five-year struggle with drug addiction, one that had robbed her of so much, had taken her life.

The news took my breath away.

The initial pain was driven further into my heart as I repeated the news to my wife, my other two daughters, and a number of other family members and friends. Mid-afternoon on that first day, my wife found me walking in circles in our kitchen. She asked me what I was doing.

I had no idea.

Those first foggy hours were filled with sobs and confusion that came in waves. I accepted the unthinkable task of meeting with a funeral director and making arrangements for my daughter, just weeks shy of her 29th birthday. I was going to be the one to deliver the memorial sermon, something I’d done many times before for others.

But this was incredibly different. By God’s grace, I did, and our Lord, in his mercy began work in and around me that only he can explain.

While the deep sorrow has started to slowly fade, the ache is still fresh. In hindsight I see vividly that God’s grace has been the unrelenting power sustaining our family in the weeks since that shocking phone call.

Here are some things I’ve become aware of—lessons I’m learning about myself and about life, loss, love, and addiction. Though I am a seminary-trained pastor, much of this wasn’t covered in the classroom.

1. Presence is better than words.

It has been interesting to hear how people express themselves when death comes. Words fail. Some try to force words, attempting to manufacture something that will fix the mess or soothe the pain. Religious platitudes abound. I know the words are well-intended, but they rarely help. Simply being present is helpful. The strength and embrace of another individual, made in the image of God, reflecting his power and love.

Talking is fine, and I’ve done much of that, too. But the strongest support has come from presence. As a pastor I’ve been on the other side of death. Yet I realize more than ever that being willing to merely sit with others in their pain is enough. God can use this presence greatly.

2. Love is active and varied.

What our family experienced from hundreds of people was nothing short of remarkable. I lost track of the number of texts, calls, emails, Facebook messages, and hugs—big, wonderful hugs joined with tears. There was food from unexpected places and cards expressing heartfelt kindness. We received beautiful flowers and plants that continue to remind us of this outpouring of human compassion.

Moment by moment, we’ve been covered with a multitude of prayers, helping us in our suffering. All of this is love. Jesus explained the greatest commandment is to love God completely and to love others selflessly. I’ve seen that love in action. Frankly, this others-centered love is missing from many parts of the American experience, even in churches. If Christians hope to see this world transformed, it must begin with an active, purposeful, sometimes risky love, and a willingness to enter into others’ pain and mess.

This is the gospel in action, and it has power.

3. God works in the mess.

Some who stayed after the memorial wouldn’t likely attend a regular church service, mainly because they’re the sort the church has so often marginalized. They don’t always feel welcomed and loved. Because of this tragic event, many obviously hurting and broken souls heard the hope-filled message of forgiveness and grace found in Jesus Christ.

I spoke with a young lady who was noticeably impaired, and we wept together as she struggled to make sense of the loss. It was hitting close to home for her. I’ve been told another person, dealing with daily drug use, afteward told a friend: “I want help; I don’t want to die.” The church building was filled with a diverse group not often found in our services today.

Dozens more have watched the service on video. In the valley of the shadow of death, God enabled me to stand and preach, from a place of strength and love, sharing my heart as well as the gospel. Only eternity will reveal the effect of these events. It was clear to me God was guiding every moment.

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