If you never need to look at someone on your team and say, “I am sorry, but…” then you are ignoring difficult conversations that would make the person and the team stronger. If you talk about people instead of to people, you are not a good leader. If you work around deficiencies instead of confronting them and providing opportunities for growth, you are shirking your responsibility.
You are not a good leader if you never tell people you are sorry. There are a myriad of issues in the heart of a leader who never apologizes. If you never apologize, at least one of the following is also true:
You reveal you think you are infallible.
If you never apologize, if you never say, “I was wrong,” you show people you actually believe you are always right. You reveal your foolishness, not your wisdom, if you never admit to being wrong. People are hesitant, as they should be, to follow someone who thinks he/she is always right. There is only One who is faultless, and it is not you.
You are never having difficult conversations.
If you never need to look at someone on your team and say, “I am sorry, but…” then you are ignoring difficult conversations that would make the person and the team stronger. If you talk about people instead of to people, you are not a good leader. If you work around deficiencies instead of confronting them and providing opportunities for growth, you are shirking your responsibility.